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Success for Web 2.0 Companies

By admin    March 1st, 2006
1 Comment

This has got me thinking. In the end, what’s success for a Web 2.0 company? I don’t think it’s just one thing, but a process; a rundown list, in steps. Some get to number 3, number 5, number 7, some hit number 8 (which is rare; YouTube is the most recent one I can think of), some don’t even reach step 2, if not, step 1.

Anyway, here’s the list:

  1. Getting noticed by bloggers
  2. Getting noticed by the media
  3. Getting used (frequently; regularly) by bloggers
  4. Getting used (frequently; regularly) by the media
  5. Getting noticed by mainstream consumers
  6. Getting used by mainstream consumers
  7. Getting mass usership
  8. The target: CRITICAL MASS

And I do think it’s as simple as that. If I wanted, I could provide many examples after each step on the list, but I’d rather not put any company down — because the list is still changing — today’s number 1 may be tomorrow’s number 8 (I know I would’ve listed YouTube on number 1 a few months ago; where as now it would be 8).

So here’s something to think about: how do you flip a company from number 1 to 8? Every company on 8, we all know for a fact was on 1 someday. That day might’ve been months ago or years, but it was there. I think every Web 2.0 company’s CEO should be thinking about this. To me it just involves a mix of things:

  1. An outstanding product.
  2. Word-of-mouth. Doesn’t matter how it happens (controversy, contacts), but it should.
  3. People to develop it (and the development SHOULD happen). Just like a product can move down the list, always bare in mind it can move up as well.

Any 2 of those things, and you’re there (all 3 and you’ve hit it). Isn’t this industry simple?

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  • http://www.customerforce.com Gordon

    Outstanding synopsis. Customerforce.com will launch in Beta at the end of this month and Sid you can track its progress along your Continuum.

    I also think to some extent Alexa ranking are a proxy of progress through the steps…

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