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Dell IdeastormIn what seems like an interesting and already-proven idea, Dell today announced the launch of IdeaStorm, a site where Dell customers post suggestions for Dell products and services and have users vote on them. Yes, that’s a Digg-clone.

Already, in its first day, the site has gained more than 300 submissions, 4000 votes (2317 going to one idea itself), and 350 comments. Categories include everything from Desktops and Notebooks to Healthcare. Whether Dell will actually use the feedback it is presented with remains to be seen, but I can tell you now this is one awesome and free way to research and listen to customers they would’ve otherwise paid thousands for.

What seems interesting to me, though, is that an idea which Kevin Rose must’ve thought-up four years ago and seemed cool to him at the time, is making its way across so many industries and fields — could he have even imagined that four years later the company which possibly made his laptop will use his idea to gain customer feedback? In any case, it’s interesting to watch Fortune 500 companies play around with Web 2.0 ideas and use them to their advantage.

Dell Ideastorm

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14 Comments

  1. RichardatDELL

    February 19, 2007 at 7:39 am

    Hi Sid,

    Thanks for taking a look at Dell’s IdeaStorm and for commenting here about this initiative.

    We at Dell are very excited about this initiative, as we are with our various “web 2.0″ activities like direct2dell blog and StudioDell and chances like this to enter conversations. We believe they enhance our direct connection with customers, the underlying foundation that our company was built on.

    I can tell you that the various ideas posted on IdeaStorm are already getting a serious look and I expect the “Ideas in Action” commentary will have some responses within a week.

  2. DDT-WEBKINZ

    October 23, 2007 at 2:53 am

    I was here to complain about something, and after I read the previous comments it seems that I’m not alone. I don’t want to receive emails in Italian. Please give me back my English content. I already restored the website when it tried to set itself to Italian, but I can’t set the emails language. PLEASE FIX THIS ASAP.

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  12. Pingback: New York City Asks For Ideas With Internal Crowdsourcing Effort: Tech News and Analysis «

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