Cannot Bite Into Apple Apps and Request a Refund

Ever wonder what will happen if you purchased an application for your iPhone from the iTunes store, and the application was removed from iTunes soon after?  It would seem somewhat logical that Apple would issue a refund, and in the same manner that they collected the money for application developer, that they refund it in a similar fashion.  This is not the case.  Be advised.

Although Apple shares in 30% of the revenues an application receives through purchases on the iTunes store, they do not apparently share in 30% of the refund.  According to the Apple representative I just spoke to at 1-800-MY-IPHONE, all purchases are final once an app is downloaded.  In order to receive a refund for an app you might have purchased, that has since been removed from the iTunes store , one is left to contact the developer of the app. All you have is hope they will issue a refund, but with hope comes disappointment (good luck).

Be advised not to download any paid for applications that you really do not have a use for.  At anytime Apple deems it necessary, they can remove the application and you are stuck paying for something you cannot use.  Apple did remind me that unless the application just completely violated their terms of use, they usually let the application remain on the purchasers phone.  So now you can play the lottery and hope you download the right ones.

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  • They stopped putting an app on the store to redownload. I couldnt get a refund back. its basically pay for something you don't get.
  • almady
    this is disapointing !! I did the same mistake and I was looking on the internet on how I can refund my money,, and I am reading your article and I am really disapointed.. I will never buy from the application store again ,, never
  • This is an interesting and informative piece of article. Thanks for the useful information.
  • This is very informative. Thanks Craig for the information. Keep on loading us with information.
  • Luckily i have not come across any removed apps on my iphone. For a start, it is rather common for new iphone owners to purchase app in excess to what they really need. Take me for an instance, there are at least 40% of my apps that have not been used for the past 1 month.
  • The NetShare app is one example of an app they pulled!
  • Sam
    Apple hasn't yet revoked any apps off anyone's phone. And Apple suggesting buyers contact the developers directly for refunds is pretty low... Apple is the publisher and distributor. Your business is with Apple, and they're the ones responsible for refund policy just like at any other online store. As publishers, we don't even know who is buying our apps.
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