Apple TV 6.0 update pulled amid bricking, network and other issues

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Friday, Apple released the latest major update for its Apple TV, version 6.0, prompting thousands of devices to update over the weekend. Apple has now pulled the update (as of midday yesterday) as Internet rumors and fan boards fill with horror stories of televisions losing data, becoming bricks, or just shutting down. Some users have been able to restore service by reverting back to Apple TV 5.3, but others are left with disabled devices (or worse).

Apple has not released an official statement, but did pull the update (firmware manual download is still available) from their site and is no longer sending prompts to units in the field to ask for an update.

Problems reported online by users include bricked devices – completely dead, unable to do anything -, devices that required a manual restoration of firmware, devices unable to download Internet content of any kind, and various problems in which various features or aspects of Apple TV became disabled or dysfunctional.

Users should note that “bricked” devices may be salvaged in many cases by unplugging, waiting for manual (read: fully power down) reset and updating again. Many devices being described as “bricked” are actually just not functioning and can be plugged into another Internet-capable device to have the firmware updated. Refer to your manual for details.

Many users are now reporting having no problems with Apple TV 6.0, so the problems may have been an early glitch in the update software or an issue with the updating process itself.

Update: As of 2:00am EST, the update prompt download on the Apple TV system is still not online.

Problems with the update’s availability may not be from Apple pulling the update itself, but instead network issues with distribution requiring them to “roll” it across networks to resolve bottle necking.


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