Most people want to do away with passwords

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New study shows how Americans’ internet access has changed over the past 15 years

Do you often forget your email password? Does the idea of a more convenient method such as biometrics or voice recognition appeal to you? If so, you’re not alone. Research conducted by Accenture reveals that most people are clamouring for this type of change.

In fact, 60 per cent of the study’s respondents said they find it cumbersome to use usernames and passwords, while 77 per cent globally are interested in other authentication methods that don’t require passwords.

“The widespread practice of typing usernames and passwords to log on to the Internet might soon become obsolete,” said Robin Murdoch, Accenture’s Managing Director for the Internet and Social business segment.

“Traditional one-step passwords are now being matched with alternative methods using biometric technologies such as fingerprint recognition and two-step device verification. Within the next few years we are likely to see many more consumers embracing these and other alternative methods.”

He added that consumers can no longer rely on passwords to safeguard their personal data as cyber-criminals are using more sophisticated hacking methods.

Nevertheless, 46 per cent of consumers around the world believe that their personal data won’t be accessed by hackers.

Researchers estimate that hacking incidents have soared eightfold over the past decade, while data breaches could surge by more than double in 2014-2015 compared to 2012-2013, eventually affecting as many as 900 million consumer accounts.

Accenture’s online survey was carried out in October and November 2014. It involved 24,000 respondents from 24 countries.


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